A regional hospital network with multiple inpatient and outpatient facilities required a security modernization initiative to ensure HIPAA compliance, protect sensitive patient data, and secure remote telemedicine services that rapidly expanded during the pandemic.

Tasks:

  • Conduct a risk assessment and gap analysis aligned with HIPAA

  • Deploy a 24/7 Security Operations Center (SOC) with real-time threat monitoring

  • Implement encryption, access controls, and endpoint protection

  • Establish policies for secure remote work and telehealth sessions

  • Provide staff cybersecurity awareness training

Skills Involved:

  • Healthcare regulatory compliance (HIPAA, HITECH)

  • Endpoint Detection and Response (EDR) configuration

  • SIEM implementation and tuning

  • Policy development and access control management

  • User training and change management

Discovery & Process Outline:
The MSSP began with interviews of key stakeholders in IT, compliance, and clinical operations. A comprehensive inventory of IT assets, including EHR platforms and connected medical devices, was performed. Vulnerabilities were identified through penetration testing, and gaps in user access policies were addressed. The MSSP implemented a managed SIEM, rolled out EDR across workstations, and configured secure VPN access for remote personnel. Standard operating procedures for incident response were developed and tested.

Outcomes:

  • Reduced average time to detect and contain threats by 75%

  • Full HIPAA compliance readiness within 4 months

  • All endpoints and telehealth devices integrated into a single monitoring system

  • Improved staff adherence to data privacy protocols