A national retail brand operating physical stores and an e-commerce platform sought a solution to achieve PCI DSS compliance and defend against increasing incidents of payment fraud and credential-stuffing attacks.
Strengthen the organization’s security posture and improve threat detection across its distributed network.

 

Tasks:

  • Conduct PCI DSS compliance gap analysis

  • Install and configure WAF for e-commerce environment

  • Monitor POS systems and payment gateways for anomalous behavior

  • Deploy real-time fraud analytics using threat intelligence

  • Run phishing simulation and training for employees

Skills Involved:

  • PCI DSS regulation expertise

  • Network segmentation and firewall management

  • Threat intelligence integration

  • Web Application Firewall (WAF) deployment

  • Secure software development lifecycle (SDLC) review

Discovery & Process Outline:
The MSSP initiated the engagement with a full audit of cardholder data environments (CDE) and transaction flows. Vulnerability scans identified weak encryption practices and out-of-date POS software. A next-gen WAF was installed and fine-tuned to monitor malicious bot activity on the website. Integration with a global threat intelligence feed enabled real-time alerts on known fraud vectors. Store staff underwent security training focused on payment handling best practices.

Outcomes:

  • Full PCI DSS compliance certified within 60 days

  • Detection and blocking of credential-stuffing attacks increased by 80%

  • 98% phishing simulation awareness among employees

  • Customer transaction data secured across all sales channels