About Us

Who we are and what we do.

WFPPS Service IT (​Wire Fiber Phones Programs Security Service) is one of New England's premier Communications Service Provider, Technology Certification delivery partner for ITF (IT Fundamentals) A, Network and Security Certifications. We have strategic partnerships with the world's leading providers for application, data, certifications, equipment, service, website development and financing options for your business and IT projects. Our goal is to add value to your business.
Requesting a quote is easy and there is never a charge. A quote may require a visit to your location to complete a site survey prior to delivering the quote. One other option is to request time on-site if you have already assessed the situation and just need smart hands. We have a flat and hourly billing rates that allows you to manage cost prior to engagement. Requesting a quote for service can be done online or on the phone. 

Vendor Angnostic IT Services Massachusetts Companies Have Relied on for over 8 Years
WFPPS Service IT takes enterprise solutions and makes them work on a small business budget! Our service team responds quickly and follows up until every issue is resolved. Our team of experts can accelerate your tech goals, improve business performance, and become a trusted extension of your IT department. For the past 8 years we have provided:

  2. Backup and Restore 
  3. Audio Video Install and Configuration 
  4. WiFi Direct and Customer WiFi
  5. POTs, SIP, PRI and VoIP
  6. HD Duplication and Reimaging 
  7. Rapid response times from expert techs
  8. Custom Network Management
  9. Over the phone troubleshooting
  10. Proactive Monitoring and Maintenance

Initial Consult and Discovery
WFPPS Service IT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.

We Become your Helpdesk and Security team
Once the account is in place, you will have full access to WFPPS Service IT’s help desk, maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.

Ongoing Management & Strategic Guidance
Now that WFPPS Service IT manages your maintenance, you can have the peace of mind to consult with WFPPS Service IT on long term plans, projects, and business goals.

Unified Communication as a Service. We have partnered with the worlds leaders of innovation and technology to provide the best suited option for our clients. 

Software as a Service. Risk management mitigation, Compliance, Fast Recovery in hours not days. Malware detection and encryption are just some of the many options that can be achieved. 

Infrastructure as a Service. Accessing data across multiple platforms and devices. We have may options for Infrastructure, your in-house IT resource will manage the device in house and our partners will handle the Cloud.